Indoor Dog Pool& Wellness CentreBook a visitOpen Tuesday to Sunday, by appointment. Check available times in Jane.
Plan with confidence
Book and prepay through Jane. If something is unclear, use the guide below before trying again.
New recreational swimmers start with orientation. Independent Swims are for returning approved dogs with deck supervision. Dogs needing recovery or mobility support should begin with the appropriate assessment.
Compare swim options →Pause before paying again. Check your Jane account, confirmation email and receipt. The final booking should list each dog, service, date and time. If a payment is uncertain or a prepaid visit seems missing, ask the team to check it.
Get help with a payment or confirmation →Find the blank veterinary information form and instructions for the waiver and registration forms on our visit-forms page. Do not send passwords, card details or medical records through the booking-help form.
Visit forms →Check the terms attached to your booking and contact the team promptly if illness or an emergency affects your visit. A request on this website does not cancel or move an appointment.
Booking, credit and visit-change information →For an unresolved booking question, email info@indoordogpool.ca. Email is our primary contact for urgent same-day help and the best way to receive a thorough, efficient response. Include your preferred time and relevant booking details. You can also call 905-655-5577. Please wait for confirmation before travelling.