Private appointments in Pickering

Book your dog’s next swim.

Choose your service, see current prices and available times, and pay in Jane. Check the final confirmation for every dog attending.

Book & Pay Online Choose the right swim

Open Tuesday to Sunday, by appointment.
Advance booking required · Prepaid bookings only

Need help instead?The help form below saves a request, not a booking. No payment is taken and no time is held. Review and send the prepared email so the team can help.

Booking and payment information

Check available appointments in Jane. Please provide at least 72 hours’ notice for changes or cancellations. Any replacement swimmer requires team approval and completed forms.

Current prices show in Jane when you book. Existing confirmed bookings, prepaid visits and valid credits keep their agreed terms.

We’ll check existing prepaid visits and credits before requesting additional payment. If checkout asks you to pay for a visit you believe is covered, pause and email us.

Email info@indoordogpool.ca for booking help. Email is our primary contact for urgent same-day help and the best way to receive a thorough, efficient response. Include your preferred time and relevant booking details. You can also call 905-655-5577. Please wait for confirmation before travelling.

Booking, credit and transfer details

Go to booking-help form

Waiver + veterinary form

Returning for an Independent Swim?Explore regular services and released appointment times in Jane. The shortcuts below are for one returning dog approved for independent swimming. For multiple dogs, ask the team to confirm the right service.

20-minute swim 30-minute swim

Book & Pay Online

Save a request, then send your email

Booking help from our team

This form accepts requests for one or two dogs. Include each dog if they will attend together. It cannot check live availability, payments or your Jane account.

Planning a swim for three or four dogs? Email info@indoordogpool.ca with the number of dogs and your preferred time. The team must confirm suitability, the right service, price and availability before a visit is arranged. An enquiry does not reserve a time.

This form needs JavaScript to finish loading. If it stays unavailable, email info@indoordogpool.ca for help.

Unsure whether a payment went through?

Do not pay again. Check your Jane account, confirmation email and receipt, then ask the team to verify the payment and booking. A receipt alone does not confirm that each dog is booked. Existing prepaid visits or credits also need checking before a new payment.

Where do you need help?

Requested service

Current prices show in Jane when you book; see the booking and payment guide. Existing confirmed appointments and prepaid visits retain their original terms. The team will verify the correct service for each dog.

Your name

How many dogs?

Dog’s name

Phone (optional)

Preferred date

Preferred time

Backup date and time (optional)

Payment or prepaid visits

What happened? (optional)

Do not enter passwords, sign-in codes, card or bank details, or medical records. The team can arrange the right private channel if more information is needed.

Future pre-/post-swim rinse care optional

We’re exploring a rinse option before and/or after swimming. It is not available to book yet. Your answer helps us plan and does not affect your swim request. No price or launch date is set.

Would this interest you?

This saves a request, not a reservation. It does not take payment, check Jane or notify the team automatically. You review and send the prepared email next. To access, correct or delete your request, email info@indoordogpool.ca. How we use your details · Email preferences.

Warm water. Happy dogs.

Winter Warm-Up Specials

Make room for a little more swim time.

First recreational visit

First swim

$49 + HST

30 minutes · one dog · with a team member

A first-visit introduction to the pool. This offer is for recreational swimming, not a therapy assessment.

Book a first swim →

Returning, approved swimmers

Independent swim

$51.50 + HST / visit

20 minutes · one dog · single visit

For dogs approved for independent swimming, with staff supervising from the deck. The second dog is $15 + HST extra for this 20-minute independent service.

Choose an independent swim →

Keep the swims coming

Independent five-visit pass

$49 + HST / visit

Five 20-minute visits · one eligible dog

$245 + HST for the pass. Use within two months. Save $12.50 before HST compared with five single visits at $51.50 each.

Explore five-visit passes →

Need support in the water?

Guided recreational swim: $67 + HST. 20 minutes for one dog, with one staff member in the water.

Hydrotherapy follow-up: $72.50 + HST. 20 minutes with one therapist, after a completed initial therapy assessment and veterinary clearance.

These are separate service prices, not additional therapist fees on top of an independent swim.

All prices shown are before HST. Choose the service for the number of dogs attending in Jane. Existing confirmed appointments, prepaid visits and valid credits keep their agreed terms. If checkout asks you to pay again for a covered visit, pause and email info@indoordogpool.ca.

Same-day bookings may be available. Check live appointment times in Jane. Cancellation and change notice is separate from how soon you can book a new visit.

Find your swim time

01Plan for each dog

List each dog. The team will check each profile, the correct service and the staff and pool coverage for the same visit.

02Check before paying again

If payment is uncertain or you have prepaid visits, pause and ask the team to verify the existing payment or credit first.

03Check the final details

The centre’s confirmation should cover each dog, service, date, time and payment or prepaid arrangement. Contact the team if anything is missing. This request is not that confirmation.

Stay in the loop

Help us build more support for your dog.

We’re exploring insurance and sponsorship options and want to understand what would help your family. Your interests help us discuss practical support with potential partners so we can work toward better access to support for our clients. We’re also looking for licensed veterinarians interested in integrative care and appropriate non-invasive options for comfort, mobility and quality of life.